Privacy Policy
Last updated: 2026
Delhi Institute of Communication and Analytics ("DICA", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose personal data when you visit our website or interact with our services, in compliance with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We collect the following categories of information:
- Contact details: Name, email, phone number, and course of interest — submitted via our contact form or counseling enquiries.
- Communication records: Records of correspondence with our team (email, phone, WhatsApp).
- Technical data: IP address, browser type, device information, and basic usage analytics gathered automatically when you visit the site.
2. How We Use Your Information
Your information is used solely for the following purposes:
- Responding to course enquiries and counseling requests
- Sharing program details, batch schedules, and updates relevant to your enquiry
- Improving our website, programs, and counseling experience
- Meeting our legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Analytics
We may use cookies and basic web analytics (such as Google Analytics) to understand how visitors use our site. These tools collect aggregated, non-identifying information. You can disable cookies in your browser settings if you prefer.
4. Third-Party Services
We may use trusted third-party services for hosting, email delivery, and analytics. These providers are bound by their own privacy policies and are required to handle data securely.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Counseling enquiry records are typically retained for up to 24 months.
7. Your Rights
Under applicable Indian data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent to data processing
- Lodge a complaint with the Data Protection Board of India
To exercise any of these rights, please email admissions@dicaedu.com.
8. Children's Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we may delete it.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date above will always reflect the most recent revision.
10. Contact
For any questions about this Privacy Policy or how your data is handled, please contact us at admissions@dicaedu.com or via the contact form.